Privacy Policy

Last updated: June 22, 2025

1. Introduction

BookSmart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms on our website.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
• Cookies: We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use some features.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues

4. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6. Your Rights

Under South African data protection laws, you have rights including:

• The right to access your personal data
• The right to correction of your personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to object to processing of your personal data
• The right to data portability

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +27 21 103 6517
• By mail: 42 Bree Street, Cape Town, ZA